WHEN YOU MAKE A PURCHASE, YOU ACCEPT ALL OF THESE TERMS.

Your purchase is brand new.  All products THAT INCLUDE HARD DRIVES are fully assembled, initially configured, and fully tested prior to shipment.  That being said, the product must be removed from its original packaging.  Once the product is fully assembled, initially configured, and fully tested, it is repackaged in the original box with all included accessories and documentation.  As a VAR, NAS HQ will then ship your fully assembled purchase in BRAND NEW, unopened condition.  THE DEVICE WILL BE OPERATIONAL UPON DELIVERY.  IN SOME CASES, FURTHER CONFIGURATION MAY BE REQUIRED TO SUCCESSFULLY IMPLEMENT AND USE THE DEVICE.  DISKLESS PRODUCTS ARE NOT TESTED PRIOR TO SHIPMENT, AND ARE FULLY COVERED UNDER WARRANTY BY THE DEVICE MANUFACTURER.

NAS HQ IS NOT RESPONSIBLE FOR THE ABILITY OF THE BUYER TO SUCCESSFULLY IMPLEMENT AND USE THE DEVICE.  SOME DEVICES REQUIRE TECHNICAL KNOWLEDGE OF BOTH NETWORKING AND HARDWARE.  DISKLESS UNITS WILL REQUIRE INSTALLATION OF DRIVES, INSTALLATION OF SOFTWARE AND/OR FIRMWARE, AND CONFIGURATION OF THE DEVICE ITSELF.

Pending any unexpected delays, all products GENERALLY ship within five business days OF CLEARED PAYMENT.  Upon shipment, you will receive shipping confirmation and tracking information.  In the event of an unexpected delay, every effort will be made to assemble and ship your purchase as soon as possible.

Buyer shall inspect the product(s) at Time of delivery and shall notify NAS HQ of any defects or discrepancies in the product(s) as delivered within 48 hours of delivery. Absent such notification, Buyer shall be deemed to have accepted the product(s) as delivered

EVERY ATTEMPT IS MADE TO ACCURATELY DESCRIBE AND INDICATE CAPABILITIES OF EACH DEVICE.  INDICATED SPECIFICATIONS AND CAPABILITIES ARE STATED, AS PUBLISHED BY THE DEVICE MANUFACTURER.  NAS HQ IS NOT RESPONSIBLE FOR THESE SPECIFICATIONS OR CAPABILITIES.

FREE SHIPPING IS FOR USPS PARCEL POST (GROUND) SHIPPING TO U.S. 48 STATES.  FOR SHIPPING COST TO HAWAII, ALASKA, OR ANY U.S. TERRITORY, FEEL FREE TO CONTACT VIA EMAIL.

All purchases are shipped requiring signature confirmation.  If nobody is there to receive the delivery, a card will be left.  You can then either request redelivery, or simply go and pick up your purchase at a local office location.

PRODUCTS CAN also BE SHIPPED TO U.S. 48 STATES, HAWAII, ALASKA, OR ANY U.S. TERRITORY, USING USPS PRIORITY 2-3 DAY.  ASSEMBLY AND CONFIGURATION TIME STILL APPLIES.

PRODUCTS CAN also BE SHIPPED TO U.S. 48 STATES, HAWAII, ALASKA, OR ANY U.S. TERRITORY, USING USPS EXPRESS MAIL OVERNIGHT.  ASSEMBLY AND CONFIGURATION TIME STILL APPLIES.

PRODUCTS CAN BE SHIPPED INTERNATIONALLY, USING EITHER USPS PRIORITY INTERNATIONAL OR USPS EXPRESS INTERNATIONAL.  CONTACT VIA EMAIL FOR DETAILS.

PRODUCTS ARE NOT INSURED.  INSURANCE IS AVAILABLE FOR AN ADDITIONAL COST.  CONTACT VIA EMAIL FOR DETAILS.

ONCE YOUR PRODUCT IS PHYSICALLY HANDED TO THE USPS, NAS HQ IS NOT RESPONSIBLE FOR DELIVERY TIME, OR HOW YOUR PRODUCT IS HANDLED. PRODUCT RETURNS DUE TO SHIPPING DAMAGE ARE NOT ACCEPTED.  SHIPPING INSURANCE IS AVAILABLE UPON REQUEST.

INTERNATIONAL BUYERS WILL INCUR DUTIES OR CUSTOMS THAT YOU ARE RESPONSIBLE FOR.  THESE FEES VARY, DEPENDING ON LOCATION.  International orders may be charged customs fees (taxes, duties, processing fees, brokerage fees, etc.) upon its arrival. Unfortunately, NAS HQ has no control or advanced knowledge of these fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. The shipping charges you pay do NOT include customs fees, import taxes, brokerage fees, or duties.

TRACKING INFORMATION CAN BE VIEWED ON THE USPS WEBSITE

NOT FINDING ANSWERS TO YOUR QUESTIONS HERE?

VIEW FREQUENTLY ASKED QUESTIONS        WARRANTY INFORMATION        RETURN/ORDER CANCELLATION POLICY